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Asia-Pacific regional profile: Deloitte

With indirect tax becoming many governments' preferred method of revenue raising, and evermore-complicated regulations focused on combatting fraud, it is more critical than ever to manage indirect tax compliance and cash flows. Deloitte's indirect tax experts are well informed and understand the nuances of regulations, the importance of deep industry knowledge, and the growing role of technology experience.

Value added Tax (VAT), Good and Services Tax (GST) and other transaction based taxes

In a globalised digital world characterised by fast moving markets, changing business models and the increasing prevalence of VAT/GST, keeping pace can be a challenge. Indirect tax processes and reporting that fail to keep up, risk non-compliance and adverse impacts on cash-flow, the amount of tax due, and penalties from tax authorities.

Deloitte's network of Indirect Tax and industry-focused specialists help businesses manage their indirect taxes effectively by providing tax technical support, guidance on effective processes implementation, and leveraging technology solutions. Working together, Deloitte member firms in Asia Pacific (APAC) help clients manage costs and risks, both locally and globally.

Global Trade Advisory

Global businesses need to understand the global import and export regulations applicable to their business and establish cost-effective internal controls to manage and monitor their international trade compliance. With Deloitte's Asia Pacific Centre of Excellence (COE) for Global Trade Advisory solutions, customs and global trade specialists around the world can help businesses establish an international business strategy designed to manage costs and global trade regulatory requirements, while leveraging innovative technology solutions.

Deloitte's APAC VAT Advisory and Global Trade COE is a platform spanning all main geographies in the APAC region allowing Deloitte member firms in Asia Pacific to deliver seamless, innovative solutions to our clients. With a suite of technology solutions, which were designed internally, Deloitte in Asia Pacific is able to customise to the specific needs of regional and global clients.

Deloitte APAC's Indirect Tax team is an award-winning group of excellent professionals, the majority of whom have experience of indirect tax systems in several countries and who advise on complex matters.

Over the past 3 years, the VAT Reforms that have taken place in the region have simply been unprecedented and it has allowed Deloitte member firms in Asia Pacific to become the preferred provider of choice for many clients to assist them with the implementation of the new legislations in key jurisdictions. Coupled with technology changes that are required to meet the new indirect tax compliance environment, Deloitte in APAC has been able to add to that growth year over year.

Deloitte member firms in APAC are innovative as they have designed a suite of tools and technologies, such as Robotic Process Automation (RPA) to assist with automation of compliance for shared services centers and Artificial Intelligence (AI) tools to assist with mass classification for customs purposes. All the tools were built with the client as proof of value, so rather than responding to client needs, Deloitte member firms in APAC built these tools with future client needs in mind.

Deloitte APAC's Indirect Tax practice advises e-commerce businesses complying with the challenging and rapidly changing indirect tax regulations for this sector around the globe.

Deloitte Australia and China are the region's two innovation hubs, pioneers in indirect tax automation and analytics with a focus on identifying opportunities and improving efficiencies for our clients through use of technology and in-house developed tools.

For Customs, Deloitte in Asia Pacific are one of the pioneers in the area of GTS with a series of wins with Chinese outbound clients and an increased focus on strengthening export controls requirements.

Our key service offerings include:

  • Indirect Tax advisory including Value Added Tax (VAT) and Goods and Services Tax (GST) as well as other transaction based taxes

  • Indirect Tax compliance and reporting

  • Indirect Tax automation

  • Global Trade Advisory (GTA)

Recent wins:

  • Large VAT automation project across 7 countries for a large manufacturing company automating over 40,000 VAT returns

  • Large VAT & tax automation project for a leading German automobile company automating over 80,000 VAT returns

  • Several wins on Global Trade Radar (Deloitte's data analytics tool for global trade) and Global Trade Compass for a number of large MNCs


In International Tax Review's (ITR) 2017 Asia Regional Tax awards, Deloitte won 12 awards total, including Asia Indirect Tax Firm of the Year 2017 and 2018.

As of 2017, Deloitte has more leaders listed in ITR's Indirect Tax Leaders Guide than any other firm with 166 leaders.


  • David Raistrick, Deloitte Global Indirect Tax leader

  • Sarah Chin, Deloitte APAC Indirect Tax Leader and APAC Global Trade Advisory COE Leader

  • Fernand Rutten, Deloitte Global Trade Advisory Leader

  • Rogier Vanhorick, Deloitte Global Indirect Tax Digital Leader

  • Olivier Hody, Deloitte Global Indirect Tax C&I Leader

  • Richard Mackender – Deloitte South East Asia VAT/GST leader

  • Meng Yew Wong – Deloitte South East Asia Customs leader

Deloitte in Asia Pacific region includes approximately 103 offices in more than 120 cities in over 20 countries, with 45 indirect tax partners and over 690 indirect tax professionals.

Phone: + (852) 2852 1600


Twitter: @Deloitte


For the purposes of this submission 'Deloitte Asia Pacific' refers to the partners and professionals providing indirect tax services in Deloitte member firms in Australia, China, Cambodia, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam. Deloitte Asia Pacific is not a separate entity and does not provide services.

This document has been prepared solely for the purpose of publishing in the 2018 Indirect Tax Leaders guide and may not be used for any other purpose. This document and its contents may not be reproduced, redistributed or passed on, directly or indirectly, to any other person in whole or in part without Deloitte's prior written consent.

Deloitte refers to one or more of Deloitte Touche Tohmatsu Limited ("DTTL"), its global network of member firms, and their related entities. DTTL (also referred to as "Deloitte Global") and each of its member firms are legally separate and independent entities. DTTL does not provide services to clients. Please see to learn more.

Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Our network of member firms in more than 150 countries and territories serves four out of five Fortune Global 500® companies. Learn how Deloitte's approximately 264,000 people make an impact that matters at

This communication contains general information only, and none of Deloitte Touche Tohmatsu Limited, its member firms or their related entities (collectively, the "Deloitte network") is, by means of this communication, rendering professional advice or services. Before making any decision or taking any action that may affect your finances or your business, you should consult a qualified professional adviser. No entity in the Deloitte network shall be responsible for any loss whatsoever sustained by any person who relies on this communication.

© 2018. For information, contact Deloitte Touche Tohmatsu Limited.

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