Tax Insights: Vertex discusses how to manage tax in an omnichannel retail environment

International Tax Review is part of Legal Benchmarking Limited, 1-2 Paris Garden, London, SE1 8ND

Copyright © Legal Benchmarking Limited and its affiliated companies 2026

Accessibility | Terms of Use | Privacy Policy | Modern Slavery Statement

Tax Insights: Vertex discusses how to manage tax in an omnichannel retail environment

Sponsored by

sponsored-firm-vertex-logo.png
pete-olanday-630x570.jpg

Peter Olanday, director of consulting for vertical solutions at Vertex, talks to Alice Jones about using edge computing to manage real-time tax calculation as omnichannel shopping becomes increasingly common.

 

 In this edition of ITR’s Tax Insights podcast, Commercial Editor Alice Jones is joined by Peter Olanday from Vertex to discuss the effect of the COVID-19 pandemic on the retail landscape, and how this in turn has affected what tax teams need. As commerce becomes more globalised, companies are exposed to an increasing amount of localised tax legislation and expected to report in more jurisdictions.

Not only that, but as multinational enterprises (MNEs) increasingly sell products across borders, this creates problems of its own.

“Any time the order starts in one jurisdiction and ends up in another jurisdiction, you’ve got this matrix of tax laws that you need to navigate,” says Peter. “The borders are becoming more invisible.”

Tax directors at MNEs are increasingly relying on technology to monitor tax legislation and ensure compliance in complex cross-border transactions.

However, companies continue to be exposed to risk by storing their data in external sources like the cloud. Edge computing brings companies’ enterprise resource planning (ERP) systems closer to external data sources, allowing for more control over data, improved response times, and a ‘failover’, should the primary system fail.

Read Vertex’s articles for ITR here.

You can find all ITR podcasts here.


Pete Olanday is the Director of Consulting for Vertex's Vertical Solutions, which includes Retail, Leasing, and Telecommunications. Pete is responsible for the integration of Vertex's Indirect Tax solutions in the retail space, specifically with Point-of-Sale (POS) systems and ecommerce platforms. He has been with Vertex for 10 years and has 24 years of system integration experience, 20 of which in the retail industry.

more across site & shared bottom lb ros

More from across our site

If Trump continues to poke the world’s ‘middle powers’ with a stick, he shouldn’t be surprised when they retaliate
The Netherlands-based bank was described as an ‘exemplar of total transparency’; in other news, Kirkland & Ellis made a senior tax hire in Dallas
Zion Adeoye, a tax specialist, had been suspended from the African law firm since October over misconduct allegations
The deal establishes Ryan’s property tax presence in Scotland and expands its ability to serve clients with complex commercial property portfolios across the UK, the firm said
Trump announced he will cut tariffs after India agreed to stop buying Russian oil; in other news, more than 300 delegates gathered at the OECD to discuss VAT fraud prevention
Taxpayers should support the MAP process by sharing accurate information early on and maintaining open communication with the competent authorities, the OECD also said
The Fortune 150 energy multinational is among more than 12 companies participating in the initiative, which ‘helps tax teams put generative AI to work’
The ruling excludes vacation and business development days from service PE calculations and confirms virtual services from abroad don’t count, potentially reshaping compliance for multinationals
User-friendly digital tax filing systems, transformative AI deployment, and the continued proliferation of DSTs will define 2026, writes Ascoria’s Neil Kelley
Case workers are ‘still not great’ but are making fewer enquiries, making the right decision more often and are more open to calls, ITR has heard
Gift this article