Diane Hay interview: Better understanding between business and governments is needed

Diane Hay left HM Revenue & Customs in mid-December 2008 after more than 30 in the UK years working in high profile tax and business roles, including 15 years in international tax. As former deputy director, CT & VAT and head of the Transfer Pricing Group, Hay tells Catherine Snowdon about some of the main difficulties she tackled while at the revenue authority, offers taxpayers an insight into how transfer pricing cases are selected and talks about the future of transfer pricing