Deloitte - Asia Pacific Regional Profile

Practice overview:

With indirect tax becoming an increasingly popular method of revenue raising, and more recently with the disruption of supply chains due to the COVID-19 pandemic, it is more critical than ever that businesses manage indirect tax compliance and cash flows. Deloitte’s indirect tax specialists are well-informed and understand the nuances of regulations, the importance of deep industry knowledge, and the growing role of technology.

Value Added Tax (VAT), Good and Services Tax (GST) and other transaction-based taxes:

In a globalized digital world characterized by fast moving markets, changing business models and the increasing prevalence of VAT/GST, keeping pace can be a challenge. Indirect tax processes and reporting that fail to keep up with these changes, risk non-compliance and adverse impacts on cash-flow, and penalties from tax authorities.

Deloitte’s network of Indirect Tax and industry-focused specialists help businesses manage their indirect taxes effectively by providing tax technical support, guidance on effective processes implementation, and efficient leveraging of technology solutions. Working together, Deloitte professionals in the Asia Pacific region (APAC) help clients manage costs and risks, both locally and globally.

Global Trade Advisory:

Global businesses need to understand the global import and export regulations applicable to their business and establish cost-effective internal controls to manage and monitor their international trade compliance. Through Deloitte’s Centre of Excellence (COE) in APAC for Global Trade Advisory solutions, customs and global trade specialists around the world can help businesses establish an international business strategy designed to manage costs and global trade regulatory requirements, while leveraging innovative technology solutions.

Highlight your regional network in a few sentences (what’s unique or different):

Deloitte’s VAT Advisory and Global Trade platform spans all main geographies in the APAC region enabling Deloitte professionals in APAC to come together to deliver seamless, innovative solutions to clients. It is one of a suite of technology solutions, developed by Deloitte that can be customized to the specific needs of regional and global clients.

Deloitte’s Indirect Tax teams across APAC are award-winning skilled professionals, the majority of whom have experience of indirect tax systems in several countries and who advise on complex matters.

Can you speak to the indirect tax growth in your region (why/how it’s affected the business):

Over the past three years, there have been significant VAT reforms in the region. Deloitte’s scale and depth has helped Deloitte in APAC to become the preferred provider of choice for many clients to assist them with the implications of the new legislation on their businesses. Coupled with helping clients through technology changes that are required to meet new indirect tax compliance environments, Deloitte in APAC has been able to pursue steady and consistent growth year after year.

How is your region innovative? Speak of digital capabilities:

Deloitte firms in APAC have designed a suite of tools and technologies, including compliance solutions, data analytics, and robotic process automation (RPA) to assist with automation of compliance, analysis of data to uncover opportunities and risks, and artificial intelligence (AI) tools to assist with mass classification for customs purposes, the management VAT refunds, etc. Deloitte has recently gone live with its first operate arrangement in Asia Pacific, under which a leading multinational client's indirect tax function across 18 countries in APAC, covering 117 entities is outsourced to Deloitte.

What are your unique capabilities in particular countries? (+if you can speak to digital capabilities):

Deloitte teams in Australia, China and South East Asia are the region’s innovation hubs, pioneers in indirect tax automation and analytics with a focus on identifying opportunities and improving efficiencies for our clients through use of technology and in-house developed tools.

In the Customs area, Deloitte professionals in APAC are pioneers in the area of GTS with a series of wins with Chinese outbound clients, and an increased focus on strengthening export controls requirements.

Our key service offerings include:

- Indirect Tax advisory including Value Added Tax (VAT) and Goods and Services Tax (GST), as well as other transaction-based taxes

- Indirect Tax compliance and reporting

- Indirect Tax automation

- Global Trade Advisory (GTA)

List your recent wins (For risk purposes, you can use generic client descriptions, for e.g., “large automobile company”) Speak to technological advantages:

Due to client confidentiality, we cannot disclose specific wins.

Other awards/accolades:

• At the International Tax Review’s 2019 Asia Tax Awards, Deloitte won 10 awards, including:

- Regional Impact Cases of the Year: Indonesia, Malaysia

- National Tax Firms of the Year: Indonesia, Malaysia, Singapore

- Transfer Pricing Firms of the Year: India, Indonesia, Thailand

- National Tax Litigation & Disputes Firms of the Year: Taiwan, Thailand

• The M&A Deal of 2019 by The M&A Advisor

• More than 150 Indirect Tax professionals across the Deloitte network were recognized for their individual abilities, as well as their in-depth capabilities, experience, and specialist knowledge collectively in the International Tax Review (ITR) Indirect Tax Leaders Guides in 2017, 2018, and 2019.

Leaders:

- Kendra Hann, Deloitte Global Leader - Indirect Tax

- Kristine Dozier, Deloitte Global Leader Trade Advisory

- Rogier Vanhorick, Deloitte Global Leader - Indirect Tax Digital

- Senthuran Elalingam, Deloitte Global Leader - Indirect Tax C&I

- Richard Mackender, Deloitte APAC and South East Asia Indirect Tax Leader

- Meng Yew Wong, Deloitte South East Asia Global Trade Advisory Leader

Deloitte’s presence in APAC includes approximately 103 offices in more than 120 cities in over 20 countries, with 45 indirect tax partners and over 690 indirect tax professionals.

Contact Details

Phone: + (65) 6216 3270

Email: rimackender@deloitte.com

Twitter: @Deloitte

Website: Deloitte.com/tax

For the purposes of this submission, Deloitte in Asia Pacific refers to the partners and professionals providing indirect tax services in Deloitte firms in Australia, China, Cambodia, Hong Kong, India, Indonesia, Japan, Malaysia, New Zealand, Philippines, Singapore, South Korea, Taiwan, Thailand, and Vietnam.

Please find Deloitte's Global Profile here: https://www.itrworldtax.com/Firm/Deloitte/Profile/89#profile

This document has been prepared solely for the purpose of publishing in the 2021 Indirect Tax Leaders guide and may not be used for any other purpose. This document and its contents may not be reproduced, redistributed or passed on, directly or indirectly, to any other person in whole or in part without Deloitte’s prior written consent.

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